Category: Brand News

Pet Supplies Plus Continues to Impress: The Top Pet Franchise Can’t Stop Growing

Franchise Owner Lori Nebel with a Pet Supplies Plus customer

Consistent growth is one of the hallmarks of a top franchise opportunity. While every franchise will have its slower periods of expansion, a franchise worth investing in should have steady growth.

A franchise that continues to grow is one that often has a solid brand and franchise system, comprehensive support and is operating in a healthy industry.

Such is the case for Pet Supplies Plus, which has shown impressive growth that is outpacing the industry average.

Ahead of the Curve

Over the last several years, Pet Supplies Plus has beaten the industry average for growth.

Pet Supplies Plus Growth vs. Industry Growth | Industry Growth < 10% and Pet Supplies Plus growth > 20%

Perhaps what may be most impressive about this growth is how much of it has occurred in a year where other franchises struggled. In 2020, Pet Supplies Plus’ AUV grew to $2.4M*, up from $2.2M the prior year. Despite the difficult market conditions that 2020 provided, Pet Supplies Plus was still able to find success.

So, what has helped turn Pet Supplies Plus into a top pet franchise and one of the pack leaders within the industry?

What Makes Pet Supplies Plus One of the Best Franchises to Own?

Did you know that 68%** of households in the U.S. have at least one pet? Or that consumers spent nearly $100B*** on their pets in 2020?

This is all to say, the pet industry is not only healthy, but it’s booming. Pet Supplies Plus is able to capitalize on this need by offering convenient options for our neighbors to get what they need, however they need it. Whether it’s through curbside pickup, traditional in-store shopping or click-and-ship delivery, our omni-channel shopping choices make it easy.

In addition, we offer high-quality training and support for our Franchise Owners. Our passionate Franchise Owners are one of the main reasons for our growth over the years, and we make sure they have what they need to operate their locations.

Differentiators like these are the reason why Pet Supplies Plus continues to garner national attention from industry publications and organizations. For example, we’ve won Entrepreneur’s Franchise 500 #1 in Category for seven years running!

To learn more about our success in 2020 and what makes us a top dog in the pet franchising industry, check out this recent blog article!

Ready to Join the Top Pet Franchise?

To get started on becoming a Franchise Owner with Pet Supplies Plus, fill out the form below!

*This information can be found in Item 19 of the 2021 Franchise Disclosure Document issued by PSP Franchising, LLC. The data reflects the calendar year beginning January 1, 2020, and ending December 31, 2020, and shows the data for 220 Reporting Franchised Stores which were open and operating for 12 months as of December 31, 2020. There is no assurance you will do as well. If you rely upon our figures, you must accept the risk of not doing as well. This is not an offer to sell you a franchise. Franchises are offered by prospectus only.

** According to Insurance Information Institute

*** According to

Top Pet Franchises: Pet Supplies Plus Ranked in Top 50 Most Profitable Franchises

While we’re not in it for the awards, the accolades Pet Supplies Plus regularly receives are a great indication that we’re doing something right.

Recently, we were fortunate enough to receive more recognition from another respected industry publication. Pet Supplies Plus was featured in Franchise Business Review’s list of the Top 50 Most Profitable Franchises!

As one of the top pet franchises, it’s an honor to be ranked among other great franchise opportunities. Not only does this ranking speak to the overall franchise model and system within Pet Supplies Plus, but it also illustrates just how hardworking and passionate our Franchise Owners are.

Pet Supplies Plus Franchise Owner Brian Rolf was featured in the Franchise Business Review article, where he discussed his impressive growth with his four locations in Jacksonville, FL. His four stores are currently posting annual growth between 15-20%. He credits this to working with a strong brand and hiring the right people. In addition, the pet industry overall is booming.

“The other thing that has really helped us in the last year is the growth of the pet industry overall. We opened two stores during the pandemic—one in December 2020 and one in April 2021. It’s very satisfying to be able to have that kind of success.”

See what else makes us such a top pet franchise, as well as a top franchise overall.

See the full Franchise Business Review Most Profitable Franchises list.

About the Rankings

To arrive at its list of 50 most profitable franchises, Franchise Business Review surveyed nearly 25,000 Franchise Owners with over 200 leading franchise companies. The survey included 33 questions based on satisfaction, income, and demographics. In addition, they looked at the average Franchise Owner income from their most recent research data.

Interested in Joining the Top Pet Franchise? Reach Out Today!

As the 76th ranked franchise opportunity by Franchise Times and the Top Pet Franchise according to Entrepreneur, the time to invest in a Pet Supplies Plus franchise is now.

To get started, simply fill out the form below, and one of our franchise development directors will contact you.

Best Pet Franchise: Pet Supplies Continues to Impress With 2021 Franchise Times Ranking

For over three decades, Pet Supplies Plus has been the industry leader for pet franchises around the country, making it one of the best franchises to own. 2021 was no different, as Pet Supplies Plus has once again been named in the Franchise Times Top 400 list of top franchise opportunities.

Coming in at #76 among all franchises, Pet Supplies Plus is also routinely recognized as the top pet franchise by numerous industry publications, including Entrepreneur magazine.

Receiving these accolades isn’t why we got into the pet business in the first place. But, it is validation that our commitment to pets and their owners is not only benefiting our neighbors, but everyone from our Franchise Owners to our employees are finding success with us.

About the Franchise Times Rankings

Copy: Each year, Franchise Times puts out a list of the top United States-based franchises according to global system-wide sales. Backed by more than 20 years of research, it is the only objective ranking available for franchises today.

Thanks to our impressive sales numbers, Pet Supplies Plus made Franchise Times rankings for the second year in a row. But how do we get the leg up on the competition? What exactly makes us stand out from the crowded pack of other pet franchises? Let’s find out.

Franchise Owners Enjoy a Growing AUV in a $103B Industry

Copy: In addition to our passion for pets, our franchise model continues to elevate Pet Supplies Plus—and our AUV—to new heights.

In 2020, our AUV impressively grew to $2.4M, up from $2.2M the previous year. Regardless of the economic environment, people will continue to ensure their pets are well taken care of—and pet owners continue to show that they trust Pet Supplies Plus to provide them and their furry friends with the care and attention they deserve.

The pet industry is a $103B industry, and it’s only continuing to grow. This makes Pet Supplies Plus a great choice for Franchise Owners who want to be confident in the industry they are investing in, as well as open multiple locations.

“We’re opening our fourth Pet Supplies Plus franchise this year. The brand is truly recession-resilient and a smart investment,” says multi-unit Franchise Owner Johnny Weber.

Omni-Channel Shopping Makes It Easy for Our Neighbors (And Franchise Owners)

We understand the need to tailor our services to fit the demands of our neighbors. By offering multiple avenues for neighbors to shop, as well as offering additional services in addition to pet supplies, Pet Supplies Plus is the one-stop shop for pet lovers everywhere.

Our five omni-channel shopping options, which keep our neighbors coming back again and again, are:

  • In-store with social distancing
  • Online ordering
  • Same-day delivery from store
  • Curbside pickup in 1 hour
  • In-store grooming services

Want to Become an Owner of the Best Pet Franchise? Contact Us Today!

With 30+ years of industry experience, ample market availability around the country and top-tier training and support, a Pet Supplies Plus Franchise Opportunity is the perfect investment for pet lovers everywhere.

To get started on becoming a Franchise Owner with us, fill out the form below to speak with our Franchise Development team!

Why Pet Supplies Plus is the Best Franchise for Commercial Real Estate Professionals

While Pet Supplies Plus can be a great franchise opportunity for a lot of people, those with experience in commercial real estate have seen recent success through franchising with us.

One example of this is Mr. Dark, a group of business professionals who invest together in real estate, filling the units with tenants that they manage directly. Recently, Mr. Dark decided to get into franchising and chose to partner with Pet Supplies Plus.

A Perfect Match

Ryan Montoya is the lead from Mr. Dark who will oversee the development of multiple Pet Supplies Plus locations in Idaho, where there is plenty of market potential.

Before the formation of Mr. Dark with his business partners, Ryan worked for a general contractor in Phoenix before attending law school and moving to Boise. Not long after, he met Mike with TOK Commercial Real Estate where he was introduced to the other investors who would ultimately form Mr. Dark, named for the first initial of each partner’s name.

The group’s first objective was to find new ways to diversify their assets and expand their businesses. It didn’t take them long to stumble upon one of the best pet store franchises to invest in.

 “Once we started looking at Pet Supplies Plus, we knew we loved the model and had to invest,” Ryan said. After meeting with the Pet Supplies Plus team, he knew it was a perfect match, as it allowed Mr. Dark to own the real estate while franchising the properties themselves.

So, what specifically caught Ryan’s and his partners’ eyes with a Pet Supplies Plus franchise opportunity?

A Top-Tier Playbook

Ryan came away from his early meetings with the Pet Supplies Plus team impressed by our proven pet franchise model.

“The playbook is phenomenal. Pet Supplies Plus has it all laid out very easily, from onboarding to build-out to marketing,” says Ryan. “Getting a product to market is easy with this brand.”

With unmatched support and an easier business model when compared to QSR franchises, the Pet Supplies Plus franchise opportunity was clearly the right choice.

In it for the Long Haul

Ryan and his partners also wanted a business that was in an industry that’s strong regardless of the economic conditions.

“We wanted a business with staying power,” says Ryan. “From our research, we know pets and service have longevity for a brick and mortar. The recession-resilience of Pet Supplies Plus is a huge benefit in that regard.”

As a strong 2020 proved, there will always be demand for services and products that allow pet owners to care for (and spoil) their companions.

A Connection with the Community

Another factor that contributed to Mr. Dark investing in Pet Supplies Plus is the ability to create long-term connections with customers.

“Each Pet Supplies Plus is focused on creating a neighborhood environment that neighbors will want to come back to over and over,” Ryan says of the ability to make positive impacts in the community. “That great customer relationship is a plus.”

If you’re in the Idaho area, look out for Ryan’s first location, which is scheduled to open in mid-December 2021. And if you come from a commercial real estate background, we want to talk to you!

If you’d like to learn more about a Pet Supplies Plus franchise opportunity and what it’s like to invest in one of the best franchises to own, fill out the form below!

Best Pet Franchise to Own: Why Pet Supplies Plus is a Rare Breed

People LOVE their pets—as they should! All dogs, cats, birds, fish, and reptiles out there deserve to have a loving home. Because pet owners want to pamper their animal companions now more than ever, the pet industry has been experiencing explosive growth. COVID and the subsequent mass adoption of quarantine pets only accelerated this growth, helping the industry surpass $100 billion in sales for the first time ever.

This is all to say that pets—and therefore pet franchises—are not going anywhere anytime soon. This makes the industry perfect for people who are interested in getting into franchising. In addition, it is a great opportunity for owners of other brands who want to expand their portfolio with a smart, stable investment.

But which pet store franchise should folks be looking to join?

While there are plenty to choose from, none ranked higher on Entrepreneur’s 2021 Best of the Best list of franchises to own than Pet Supplies Plus. We were selected as the top franchise in the “Pets” category and ranked 21st overall on the list of over 500+ franchise brands. This high ranking is reflected in our financials, as we have a strong AUV of $2.4M*.

But what makes Pet Supplies Plus the top dog when it comes to the best pet franchises to own? Let’s find out.

Our Franchise Owners Love What They Do

It certainly helps when your Franchise Owners are passionate about the industry. This is definitely the case with Pet Supplies Plus, as CEO Chris Rowland attributes the brand’s success and category leadership to the passionate, driven Franchise Owners.

“The team members are awesome, our neighbors are amazing, and our Franchise Owners are some of the best in the industry,” says Rowland.

When a franchise is filled with owners who love what they do and are invested in the industry they work in, it lifts the entire brand to new heights. So, if you’re an animal lover, Pet Supplies Plus is the perfect fit.

We Offer Convenient Shopping Options for Our Neighbors

Pet Supplies Plus makes it easy for Franchise Owners to find success with their convenient omnichannel shopping options. Whether our neighbors want to order their dog tasty treats and get it delivered on the same day or prefer to go into the store to find what they need, they can do either with ease.

In addition to online ordering and in-store shopping, neighbors can opt for curbside pickup, as well as our in-store grooming services. To be a successful pet franchise, you have to be nimble to consumer preferences. By being flexible with our shopping options, Pet Supplies Plus offers unmatched convenience and makes selling easy for our Franchise Owners.

We’ve Been Around for a While (But We Love to Learn New Tricks)

With over 30 years of pet and franchise industry expertise under our belt, we know what it takes to run a successful franchise. This expertise is shared with our Franchise Owners to ensure that they have what they need to succeed.

While we’ve been around for a while, we’re not afraid to innovate. Pet owners are always looking for the best products and services for their pets. And let’s face it, some pets are also pretty particular about their food and toys. Whether it’s our high-quality grooming services or making sure we have the best products on our shelves, we are constantly looking for ways to improve our offerings.

In fact, one of our brand values is Indie. Because we aren’t part of a giant chain, we have the freedom to innovate and fine-tune our brand to fit the needs of our neighbors.

Our other values are Approachable, Fun, and Passionate, which helps to create a warm, welcoming environment for everyone who enters our stores (whether on two legs or four).

Pet Supplies Plus Has Ample Market Availability Around the Country

As a growing, thriving pet store franchise, we have plenty of opportunities to open up new locations around the country.

Head over to our available territories map to see if there is an open market in your neighborhood!

Become an Owner of a Best in Show Franchise

Ready to own the top pet franchise and join a culture of kind, passionate pet lovers? Then fill out the form below to speak with our Franchise Development team. We’re looking forward to hearing from you!


While much of the retail sector took a hit during the COVID-19 pandemic, pet stores did not—

as proven by Pet Supplies Plus’s newest accolade as one of Entrepreneur’s Fastest-Growing Franchises in 2021, ranking at 61st of 150 Franchises. This is the brand’s second big win with Entrepreneur in 2021 after receiving the publication’s top in category ranking for pet franchises in this year’s Franchise 500 list. This is our 2nd consecutive year winning this award and 7th year winning the Franchise 500 top in category.

The fastest-growing rankings are based on the number of new franchise units added in the United States and Canada from July 2019 to July 2020, as verified by Entrepreneur magazine, with ties broken based on percentage growth.

A Best-in-Show Performance & More To Come.

2020 numbers had our tails wagging, and 2021 looks even better for the leading pet store franchise. We are proud to announce:

  • 500+ locations and still growing
  • 30 new franchise agreements for 49 new stores
  • 70+ new stores on track to open
  • 2,524% year-to-date increase in e-commerce sales

Our Best Friends Are Big Business.

We’ve always fetched the best for pets and the people who love them. From a wide selection of high-quality food and accessories to professional grooming services and friendly expertise, our stores have consistently put customer experience at the center of everything we do. It’s who we are—and it’s a smart business strategy. According to marketing company Acosta’s press release about pet industry growth during COVID-19, pet food sales were up more than six percent in 2020. Colin Stewart, Executive Vice President, Business Intelligence at Acosta, called out shifting consumer demand as a key trend. “As pet ownership continues to soar, retailers should capitalize on industry growth by honing in on their competitive advantages and competing from all directions — price, assortment and convenience,” he said.

What Makes Us The Best Franchise To Own?

At Pet Supplies Plus, we’re way ahead of the game, tracking steady growth based on omni-channel shopping options we launched pre-pandemic. Easy online shipping and speedy curbside pickup and delivery helped ensure our neighbors could get their furry family members the high-quality food, toys and accessories they needed while staying safe during pandemic restrictions.

Pet Store Franchise Owners Love Us.

And it’s not just our relationships with our customers that are strong. We’re happy and humble our Franchise Owners have given us top scores on the Franchise Business Review Franchisee Satisfaction rating list. Pet Supplies Plus Franchise Owner Karl Keller summed it up best: “The quality of people at Pet Supplies Plus is unmatched. I feel like I’ve worked with these people forever. You want to work with people you feel good about.”

Inspired By Our Passion For Pets And Their People  

We value our Franchise Owners and do everything we can to set them up for success. Keller cites our business model as critical to the happiness of our Owners and the communities they serve. “The infrastructure is excellent and allows us to compete and grow in the pet business against other big brand names,” he said. “We have the community base and relationships in our local market. It’s a win-win.”

With 30+ years of pet industry experience and expertise serving pets and their families, we’re ready to help you unleash success in your community. Fill out the form below to speak with our Franchise Development team.

Why Pet Supplies Plus Leads The Top Pet Franchise Pack

Top in franchise 7 years running

One of the brightest spots in the retail landscape roller coaster of 2020? Pets! The $75B+ pet industry is boasting unprecedented growth, and we rode that momentum to another huge win as the #1Top Pet Franchise in Entrepreneur’s Franchise 500 list—our 7th year as the best franchise to own in our category. This isn’t the first time we’ve been named top dog. See more about our accolades here.

The Entrepreneur’s Franchise 500 ranking is one of the industry’s most buzzed about awards, and competition is fierce. Judging evaluates franchise performance in key areas that include unit growth, financial strength and stability, and brand power. Each franchise receives a cumulative score based on an analysis of more than 150 data points, and the 500 franchises with the best scores are the Franchise 500.

What’s The Best Franchise To Own? One That Pivots To Thrive.

Jason Feifer, Entrepreneur Editor-in-Chief, acknowledged the tough road facing franchises as they navigated shifting consumer trends during a global pandemic. “2020 was a challenging year for everyone, but it was also a year of unusual opportunity,” he said, noting that the ability to pivot was key. “Franchises were able to be nimble and innovative, serving the needs of franchisees and customers in ways that will resonate for many years to come. We believe that, when we eventually look back on this time, we’ll see it as a moment when many brands defined themselves for the future.”

We’re Fighting Tooth And Nail To Be The Best Pet Franchise.

Not only are we the Franchise 500 Best in Category, but we also jumped 29 spots from #50 to #21 of best franchises to own. This is a huge jump for us, and we couldn’t do it without our amazing Franchise Owners and their teams. Just like the pets we love, our people are loyal, tenacious and smart—by our side as we adapt to evolving conditions and thrive. Convenient omni-channel ordering and same-day delivery are just a few of the ways we’ve prioritized the changing needs of neighbors and their furry families. What hasn’t changed? Our service-friendly and knowledgeable staff who create great relationships with our community. It’s their passion, enthusiasm and care that makes our stores the go-to destination for pet lovers and their pets.

Pet Supplies Plus CEO Chris Rowland knows it’s our Franchise Owners and their exceptional teams who drive our success. “I’m fortunate to have worked in an industry for 23 years that has passion and excitement every day when we come through the doors,” Rowland said. “The team members are awesome. Our neighbors are amazing. And our franchisees are some of the best in the industry.” Watch the rest of the video here.

How Our People Make A Pet Supplies Plus Franchise Opportunity Extraordinary. The success of our pet franchise brand is driven by 30+ years of experience serving people and the pets they love, and our Franchise Owners recognize our unique commitment to supporting them every step of the way. “The quality of people at Pet Supplies Plus is unmatched,” said Karl Keller, a Multi-Unit Franchise Owner who converted his independent pet stores to Pet Supplies Plus last year. “I feel like I’ve worked with these people forever. You want to work with people you feel good about,” said Keller.

Franchise Owner kneeling with his golden retriever dog

If you’re ready to join a passion-powered pet franchise that helps pets and pet owners live their best possible lives while helping you live yours, join our family today. 

Franchise Group, Inc. to Acquire Pet Supplies Plus for $700 Million

Franchise Group, Inc. (NASDAQ: FRG) (“Franchise Group” or the “Company”) today announced that it has entered into a definitive agreement under which it will acquire Pet Supplies Plus (“PSP”), a leading omnichannel retail chain and franchisor of pet supplies and services, in an all cash transaction valued at approximately $700 million from affiliates of Sentinel Capital Partners (the “Transaction”). Additionally, the Company estimates that the net present value of the tax benefits related to the Transaction are expected to be approximately $100 million. The Transaction is expected to close in March 2021 and result in systemwide annualized revenue for Franchise Group, defined as total sales for both franchise and Company units, of more than $3.6 billion.

Founded more than 30 years ago, PSP is a mature and rapidly growing pet industry franchisor with a footprint of more than 500 locations, of which almost 60% are franchised. PSP is the leading franchisor in the pet industry, with superior unit economics and a turnkey franchise system driving a backlog of more than 185 new stores in various stages of development nationwide. PSP has a diversified revenue model comprised of corporate store revenue, royalties and revenue from internal distribution to franchisees. Additionally, PSP has developed broad and deep omnichannel capabilities, offering its neighbors varied cost-competitive shopping options through its convenient neighborhood locations, direct-to-consumer local delivery and buy-online-pickup-in-store model.

Brian Kahn, President & CEO of Franchise Group said, “We look forward to welcoming Pet Supplies Plus, its management team, employees, franchisees and neighbors to Franchise Group when this Transaction closes. PSP adds another franchise concept with strong unit economics, diversification into an economically resilient and secularly growing pet industry, and a brand that has and will continue to experience robust unit expansion from its franchise system. The additional scale and diversification that PSP will afford Franchise Group is expected to immediately lead to lower costs of capital and expanded free cash flow generation. We look forward to partnering with PSP’s outstanding and long tenured management team to accelerate their already ambitious expansion plans while leveraging Franchise Group’s best practice functions to drive incremental efficiencies.”        

For fiscal year 2020, PSP is estimating total systemwide revenue of approximately $1.2 billion, company revenue of over $825 million and Adjusted EBITDA of nearly $80 million.  Franchise Group estimates that the Transaction and the Financing, described below, will be immediately accretive to its Non-GAAP EPS in 2021. Franchise Group management will update its guidance inclusive of PSP upon closing the Transaction.

Closing of the Transaction is subject to the expiration or termination of the applicable waiting period under the Hart-Scott-Rodino Antitrust Improvements Act of 1976, as well as other customary closing conditions.

In connection with the signing of the definitive agreement, Franchise Group entered into commitments arranged by J.P. Morgan, Citizens Bank and Credit Suisse for $1.3 billion in new term loan credit facilities to refinance the Company’s existing term loan for its Buddy’s Home Furnishings, American Freight and Liberty Tax businesses and provide acquisition financing for the Transaction, including commitments from an affiliate of B. Riley Financial for up to $300 million in unsecured financings (the “Financing”).

B. Riley Securities served as financial advisor and Willkie Farr & Gallagher LLP served as legal counsel to Franchise Group.  Piper Sandler, North Point, and Baird served as financial advisors to Pets Supplies Plus and Kramer Levin provided legal counsel.

About Franchise Group
Franchise Group is an operator of franchised and franchisable businesses that continually looks to grow its portfolio of brands while utilizing its operating and capital allocation philosophy to generate strong cash flow for its shareholders.  Franchise business lines include Liberty Tax Service, Buddy’s Home Furnishings, American Freight and The Vitamin Shoppe.  On a combined basis, Franchise Group currently operates over 4,100 locations predominantly located in the U.S. and Canada that are either Company-run or operated pursuant to franchising agreements.

Full article originally published by Globe Newswire.

How The Top Pet Store Franchise Outranks The Competition

2020 has been challenging. That’s why, as the top pet franchise to own, we doubled down on our commitment to pets, pet owners, and our Franchise Owner family. The hard work paid off with two incredible wins as one of 2020’s Most Profitable Franchises and Top Franchises for Veterans according to the Franchise Business Review.

Why We Were Ranked One Of The Best Franchise To Own.

Starting with a list of nearly 300 franchises, Franchise Business Review pared down its selection to 35 top dogs with a reputation for offering both robust financial opportunity and high rates of Franchise Owner satisfaction. To be considered for the Most Profitable Franchise List, franchises must have an average Gross Annual Sales (FDD and self-reported) of more than $150,000.

A Salute To Our Veteran Franchise Owners

We’re equally thrilled about our second win as Best Franchise for Veterans. The criteria for judging was stiff— Franchise Business Review interviewed more than 2,500 veteran Franchise Owners across the nation. Responding to questions about corporate support, training and core values to profitability and work/life balance, veterans gave Pet Supplies Plus high marks across the board.

It Takes Loyalty, Grit And Passion

Successful franchises demand teamwork, discipline, leadership, and a commitment to community—all qualities and skills that veteran Franchise Owners’ value and practice. According to recent Small Business Administration statistics, 2.52 millionbusinesses  (roughly 9.1%) in the U.S. are veteran-owned.

Former Military Members Are A Natural Fit

Pet Supplies Plus Franchise Owner Brian Rolf was in the military for 20 years. He retired as a Marine Corps Officer in 2014 before opening his first store. Brian says, “I joke that flying an F18 and selling dog food, the skillsets are very similar.” He believes that strong relationships, trustworthiness and effective processes are key. “The military definitely helped me, not just for Pet Supplies Plus but in life, to develop my leadership techniques. And that conveys every day to how we lead the team here, how I develop my subordinate leaders, and how we organize and run operations,” he says.

And while Brian brings military-honed leadership and operations skills to his Pet Supplies Plus franchises, he knows he’s not on his own. “From marketing to merchandising and everything in between, the support we get from Pet Supplies Plus is phenomenal,” he says.

See why 2020 has been a banner year for our brand.

Year In, Year Out, Our Passion Pays Off

Our commitment to our Franchise Owners, and their commitment to their neighbors and their pets makes us one of the best franchises to own. Besides the Franchise Business Review rankings, we’ve also been named:

  • Entrepreneur’s #1 Pet Store Franchise 6 years running  
  • Entrepreneur Best of the Best in 2020 
  • In the top 100 franchises ranked on the Franchise Times Top 200 list

Our Franchise Owners are the heart and soul of our award-winning pet store franchise, and their dedication is reflected in our continued growth, industry recognition, and ownership satisfaction. With our $2.2M AUV and exponentially rising consumer demand, it’s a great time to join a franchise that’s a leader in the $75B pet industry.

Don’t miss your chance to join our award-winning pack!

Why A Top Pet Franchise Leads The Pack This Year.

Without a doubt, 2020 is no ordinary year—but we’re no ordinary pet store franchise. Despite pandemic lockdowns and roller-coaster markets, we’re racking up wins as a top pet franchise to own, including our new ranking of #99 on the Franchise Times Top 200+ list. We have been on the Franchise Times Top 200+ list since 2004.

The Franchise Times 200+ list is an authoritative snapshot of the 200 largest U.S.-based franchise companies as measured by systemwide sales across all company and global franchised units. According to Franchise Times, “the top-ranking 200 brands grew sales by 4.5 percent, a whopping $30.1 billion, for a grand total of $702.9 billion. That represents a slight acceleration from last year, when the top 200 grew sales by 4.2 percent.”

We just keep fetching more awards.

People love their pets, and pet people love us! Our loyal relationships—between us and our Franchise Owners, and between our employees and customers— help keep our list of accolades growing. In addition to our Franchise Times 200+ ranking, we are delighted to share these top honors:

  • #104 of the top 150 franchises on Entrepreneur’s Top Growth Franchises
  • Entrepreneur named us #1 Pet Store Franchise 6 years running
  • Named Entrepreneur Best of the Best in 2020 

A Breed That Goes The Distance.

Yes, there’s a lot going on right now, but our pets have been a bright spot in an otherwise challenging year. In a recent interview on, Pet Supplies Plus CEO Chris Rowland talked about why our pet store franchises are such a good addition to portfolios even in tough times. “We’ve always been a recession-resistant franchise, and our strength and stability during 2020 has only solidified our brand’s track record of success,” Rowland said.

Harnessing People-Powered Passion.

The secret to that ongoing success? Our incredible pet store Franchise Owners who have stepped up to meet the changing needs of our neighbors during the pandemic. Franchise Owners’ and their employees’ commitment to providing the best products, services and overall customer experience is a huge part of everything we’ve achieved. “Retail works when it is powered by passion-driven individuals who genuinely love what they do and who they do it for,” said Rowland.

How Doing What You Love Brings Rewards.

Our Franchise Owners are pet owners and pet lovers themselves—they know the happiness pets bring to everyday life and relish the opportunity to be a part of the community by providing great products and outstanding service to their neighbors. Multi-unit Franchise Owner Paul Bechel says that happy customers are a big part of what he enjoys about the business.

Behind-The-Scenes Franchise Owner Support.

And it’s not just the fun of helping pet lovers that attracts prospective pet store Franchise Owners. Strong corporate support and a proven business model power our growth and resilience.  Rowland says, “One of the reasons pet-passionate candidates are joining Pet Supplies Plus is because of our continuous growth and innovation benefits, both for our locally-owned stores and corporate locations.” Lori Nebel, a Multi-Unit Franchise Owner, couldn’t agree more and loves how smart corporate support helps her spend less time with finicky backend work and more time with the customers –and animals–she cares about.

We Run With The Big Dogs.

From the start of the pandemic, we have been an essential industry and stayed ahead of the pack when it comes to adapting to new and in-demand trends in retail shopping. We offer omni-channel shopping options that include online ordering with curbside pickup to free same/next-day delivery. This speed and flexibility help us compete with major online retailers while solidifying our reputation as the one-stop local destination for devoted pet owners.

Pets are a $75B industry and growing. With our $2.2M AUV and steadily rising consumer demand, there’s never been a better time to invest in a pet store franchise.  With 30+ years of passion for pets and the people who love them, we’re ready to help you unleash success in your community. Don’t miss out to join our award-winning pack!