We have 30+ years of leadership in the pet supply industry.

Choose the pet franchise opportunity with longevity, brand power, and a track record of innovation. See where Pet Supplies Plus has been and why we have a bright future—together.

Our Story


Founded June 1988


100th location opened October 1995


Purchased by Irving Place Capital in 2010


Redford Naturals launched February 2016


You Click, We Fetch launched in 2018


First franchise store opened October 1989


200th location opened November 2004


300th location opened July 2014


400th location opened May 2017


Purchased by Sentinel Capital Partners December 2018

Hear from our
CEO Chris Rowland.

Few people know as much as Chris does about the pet industry and our leadership role in it. Take a moment to hear his vision for the brand and why Pet Supplies Plus could be the pet franchise opportunity you’ve been looking for.

Chris Rowland

CEO, Pet Supplies Plus Franchising

View Transcript

Having the support of Pet Supplies Plus is like having your own wingman.

Our team will help you determine the best sites in the selected trade area. Potential pet supply franchise locations are reviewed to ensure the location meets the required population, income levels, pet ownership, and pet spending indexes in the selected trade area prior to site approval. Traffic, visibility, access, signage, and lease terms of the proposed location will also be evaluated.

Pet Supplies Plus provides you with a customized store layout specifically designed for the unique characteristics of your location. We also assist you with purchasing all the specialized equipment and fixtures needed to set up your store.

Pet Supplies Plus provides a comprehensive 2 week (14 consecutive days), immersive, hands-on owner/operator experience that focuses on all operational aspects of running a Pet Supplies Plus store. This immersive experience includes merchandising, product ordering, daily retail operations, P&L basics, customer service, cash handling and more and is facilitated at one of our certified corporate training stores located throughout the U.S. Online training and other resources help support employees on processes and behaviors that support neighborly, knowledgeable and trustworthy relationships with customers in our stores. Additionally, district team leaders (DTLs) are business and branding partners who work with you after you open your store, to share ideas and best practices, while helping to guide you along the way.

Pet Supplies Plus Franchise Owners benefit from the buying power of more than 460 stores. By developing solid relationships with leading manufacturers in the pet supply industry, our Franchise Owners can offer retail customers great values on all their pet supply needs.

Pet Supplies Plus has a team of marketing experts who are available to help answer your questions and assist you in crafting marketing strategies designed to fully leverage the opportunity within your store’s trade area. From a turnkey grand opening program to build awareness to ongoing acquisition, retention and reactivation initiatives designed to build sales and improve customer loyalty, Pet Supplies Plus helps you to stay top-of-mind with pet owners in your area.

Our stores carry a broad selection of quality merchandise from the industry’s leading manufacturers. We direct Franchise Owners in selecting the right product mix to carry in their store. Pet Supplies Plus creates all store sets and will source approved vendors for products.

With our specialized POS hosting system, Franchise Owners have the ability to print tags and signs at the store level. Features of the system include item file maintenance, retail pricing, shelf signs and labels, store set printing, price verification, scanned inventory, and product movement.

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