A Pet Supplies Plus Franchising Love Story: Matt and Addy

two men and two women are standing in a PSP, one is holding a cat

For the past 27 years, Addy and Matt Shattuck have been Franchise Owners with Pet Supplies Plus. They entered the business separately, each owning their own stores in Michigan. They both agree that their initial interest in the franchise was driven by their love of pets and the uniqueness of the concept.

What neither of them knew was that they would eventually partner together based on their mutual love of not just pets, but of one another.

That’s right! It’s a Pet Supplies Plus romance, and it’s all about following your passions, working hard, and staying committed.

Addy first heard of the concept from her best friend, who happens to be married to one of the Pet Supplies Plus founders. “I love pets! I also wanted to work for myself and thought it was a great concept,” Addy says.

Before Pet Supplies Plus, Matt was a supervisor at an electrical lighting company but had always dreamed of running his own business. He was introduced to the new franchise through family and was very intrigued, as he felt it was an original and exciting way to marry his passion with his drive.

Addy and Matt were first acquainted at a Michigan Owner’s Summit. They knew each other for years, as they both ran stores in the same state and attended many regional meetings with other Franchise Owners.

Before they became husband and wife, Addy and Matt both acknowledged that they spent a lot of time in the store. “In the beginning, I did everything by hand because we were a new franchise. It’s amazing how much our business has changed,” Matt says. Addy also mentioned the incredible support they receive from corporate. Both speak highly of the training, advertising, and programs in place to make Franchise Ownership more productive and less hands-on. “It’s gotten so good. Everything is digital now!” Addy says.

Through their mutual love for pets and their businesses, Matt and Addy discovered their love for each other and have been happily married for 13 years. Together, they run all four of their stores and are the proud owners of six cats and a Chihuahua named Bambi.

Their sense of commitment flows over into their business. Both are happy to report they promote from within. Matt’s store manager has been with him for 12 years, and Addy’s district manager has worked with her for 16 years. Both Matt and Addy say the company culture is special because everyone has the drive to work hard and help others. In fact, Matt and Addy have inspired even more Pet Supplies Plus romances as they watched employees fall in love and get married as well! “Seeing our employees fall in love while working at Pet Supplies Plus is so rewarding,” Addy said.

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