Pet Supplies Plus Franchise Owners run with the big dogs.

When it comes to customer service and innovation, Pet Supplies Plus is a rare breed.

Pet Supplies Plus team

High employee retention

People love working with pets and helping their owners make the right choices. When your staff shares a love for pets and your brand values, they enjoy their time at work and want to stay, which leads to low turnover for your business. 

Two Franchise Owners

High Franchise Owner satisfaction

When you consider how many existing Franchise Owners are opening more stores, it’s clear that they have made an emotional investment in the Pet Supplies Plus brand. Our Franchise Owners love how they are transforming their communities and want to share that happiness around the country, all while making rewarding business investments.

A closeup of laptop

Higher quality training and support

To get Franchise Owners up and running at full capacity, we offer training for two weeks in a store. This allows them to experience the brand firsthand and truly understand what it takes to run a store from an operational perspective. For your staff, we have a complete online library of training videos that they can access anytime to sharpen their skills and learn new techniques to better serve our customers and their pets.

A PSP Franchise owner is assisting a customer in an aisle of the store.

High customer retention

Our customers remain loyal because we’re connected to the community and we’re local. No one can match our customer service and level of personalized detail our staff provides. We remember everyone’s name – from customer to pet! Additionally, our Franchise Owners not only sponsor but put on community events that their customers love.

Online order pickup sign in from of a Pet Supplies Plus location

High touch, hi-tech business model

We’ve got the friendly, face-to-face service of your neighborhood pet store combined with tech advancements that make shopping with us fast, friendly and convenient. Plus, we are well ahead of the industry standards. Our latest innovation is You Click, We Fetch™ – where customers can order their pet food or products online through their local store and are notified when their order is ready for pick up.

PSP's own original kibble

High margins from proprietary products

Trends in the industry indicated that customers want healthier products for their pets, so we developed our own brand of dog food. Redford Naturals, is free from fillers, colors and flavorings. We developed this proprietary brand for our Franchise Owners so that the margins are better which in turn helps your bottom line.

Hear from our Franchise Owners on why they love owning a Pet Supplies Plus franchise.

Pet Supplies Plus owners love pets, excel at motivating a team and following a system, and love being part of their communities.

Lori Nebel & Scout

Multi-Unit Franchise Owner

View Transcript

Scott Buchel

Multi-Unit Franchise Owner

View Transcript

The pet industry potential is huge.

It bears repeating. People are absolutely crazy about their pets. Spike and Fluffy have Instagram accounts, they have Halloween outfits, they travel with the family. And as such, their loyal owners will open their wallets for them, no matter what state the economy is in.  If you are looking for a franchise opportunity that is recession-resistant, experiencing unprecedented growth, and provides you with significant profit potential, look no further than Pet Supplies Plus. We’re the industry leader that has tongues – and tails – wagging.

$2.2M

Average Unit Volume*

A badge from Entrepreneur that reads "Franchise 500 Ranked #1 in category 2020"

#1 pet store franchise six years running according to Entrepreneur magazine

68%

of households own one pet**

$96B

is the amount consumers will spend on their pets by 2020***

88%

of dog owners have purchased food and supplies in a store in the last 12 months****

93%

of cat owners have purchased food and supplies in a store in the last 12 months****

*This information can be found in Item 19 of the 2019 Franchise Disclosure Document issued by PSP Franchising, LLC. The data reflects the performance during PSP Franchising’s fiscal year beginning January 1, 2018 and ending December 31, 2018, and shows the data for 144 Reporting Franchised Stores out of a total of 234 Franchised Stores in operation as of December 31, 2018. There is no assurance you will do as well. If you rely upon our figures, you must accept the risk of not doing as well. A new franchisee’s results may differ.

**According to https://www.iii.org/fact-statistic/facts-statistics-pet-statistics 

***According to https://blog.marketresearch.com/projected-2017-trends-in-the-pet-industry

****According to https://www.packagedfacts.com/Content/Blog/2018/01/04/Pet-Food-Sales-Get-Physical-Brick-and-Mortar-Stores-Preferred-by-Dog-and-Cat-Owners

*This information can be found in Item 19 of the 2019 Franchise Disclosure Document issued by PSP Franchising, LLC. The data reflects the performance during PSP Franchising’s fiscal year beginning January 1, 2018 and ending December 31, 2018, and shows the data for 144 Reporting Franchised Stores out of a total of 234 Franchised Stores in operation as of December 31, 2018. There is no assurance you will do as well. If you rely upon our figures, you must accept the risk of not doing as well. A new franchisee’s results may differ.

**According to https://www.iii.org/fact-statistic/facts-statistics-pet-statistics 

***According to https://blog.marketresearch.com/projected-2017-trends-in-the-pet-industry

****According to https://www.packagedfacts.com/Content/Blog/2018/01/04/Pet-Food-Sales-Get-Physical-Brick-and-Mortar-Stores-Preferred-by-Dog-and-Cat-Owners

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